BananaERP Pulse Support
Welcome to the BananaERP Pulse support page.
BananaERP Pulse is a mobile application designed for BananaERP users who need to view operational information, business indicators, sales data, accounts receivable, and other management information from their mobile device.
If you need help with the application, please submit your request through our official support ticket system.
Request Support
To report an issue, ask a question, or request assistance, please open a ticket through our support system:
Access the Support System
Through this system, you can submit your request and our team will be able to review and follow up on your case properly.
What can you request support for?
You can contact us for support related to:
Problems accessing the application.
Login issues.
Problems viewing indicators or dashboards.
Incorrect or incomplete information in reports.
Difficulties viewing sales, accounts receivable, or other business data.
Technical issues with the app.
General information requests about BananaERP Pulse.
Information needed to help you
To help us review your case faster, please include as much information as possible when creating your ticket:
Company name.
User name.
Contact email address.
Description of the issue.
Screenshot, if applicable.
Device model.
Installed iOS version.
Approximate date and time when the issue occurred.
The clearer the information you provide, the faster we can review your request.
Support Hours
Our team reviews support requests during business hours:
Monday to Friday
9:00 AM to 6:00 PM
Requests received outside business hours will be reviewed on the next business day.
Alternative Contact
If you cannot access the support system, you may also contact us by email:
Privacy Policy
You can review our privacy policy here:
https://bananaerp.com/bananaerp-pulse-application-privacy-policy