Commitments of a banana partner
Banana Partners commits to:
Provide a high-quality service
Implement and support Banana ERP solutions with the highest quality standards, according to industry best practices.
Comply with Banana ERP Standards
Comply with the guidelines established by Banana ERP for the implementation, support and marketing of its solutions.
Stay up-to-date
Participate in Banana ERP training and certification to ensure in-depth and up-to-date knowledge of the solutions.
Provide customer satisfaction
Prioritize customer satisfaction by offering a personalized, efficient service that exceeds their expectations.
Promote Banana ERP Solutions
Act as ambassadors of Banana ERP, promote the solutions and generate new business opportunities.
Maintain a collaborative relationship
Work closely with the Banana ERP team to ensure mutual success.
By fulfilling these obligations, Banana Partners ensures that they provide exceptional service to their customers and contribute to the continued success of the Banana ERP platform.
TYPES OF PARTNERS
| Certified | Entry Partner | Premium Partner | Solutions Partner | ||
|---|---|---|---|---|---|
Requirements | |||||
| Active users per month | 3 | 10 | 30 | 50 | |
| Certified resources Staff | N/A | N/A | 1 | 3 | |
| Annual Withholding | N/A | 80% | 80% | 80% | |
Services and benefits | |||||
| Access to part of the source code |  | | | | |
| Access to APIs | | | | | |
| Test sessions | – | – | | – | |
| Banana ERP Subscription Support | – | USD 500/year | USD 500/year | USD 1000/year | |
| Access to manuals and technical documents | – | – | | | |
| Banana ERP Forum | | | | | |
| Knowledge base | | | | | |
Marketing | |||||
| Right to use the logos and the “Banana ERP” trademark | | | | | |
| Success stories (testimonials) | | | | | |
| Commissions | |||||
| Sales commissions | 5% | 10% | 20% | 30% | |
| Access to potential customers | | | | – | |